Please read these terms carefully before using mpooo7. By accessing or using our platform, you agree to be bound by these Terms & Conditions.
For the purposes of these Terms & Conditions, the following definitions apply:
By accessing the mpooo7 website, creating an account, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any part of these terms, you must not use our platform or services.
These Terms & Conditions constitute a legally binding agreement between you and mpooo7. Your continued use of the platform following any changes to these terms constitutes acceptance of those changes. We recommend reviewing these terms periodically to stay informed of any updates.
By registering an account with mpooo7, you confirm that all information provided during registration is accurate, complete, and current. You agree to update your information promptly if any changes occur. Providing false, misleading, or incomplete information may result in immediate account suspension or termination.
To use mpooo7 services, you must meet all of the following eligibility requirements:
You must be at least 21 years of age to register, access, or use mpooo7 services. This is a strict requirement under Indonesian law and international responsible gaming standards. By creating an account, you represent and warrant that you are 21 years of age or older. mpooo7 reserves the right to request proof of age at any time, and failure to provide satisfactory documentation will result in account suspension and forfeiture of funds.
You must be a resident of Indonesia or located within Indonesian territory at the time of account registration and when using our services. While online gambling regulations in Indonesia are complex, mpooo7 operates as an internationally licensed offshore platform serving the Indonesian market. You are responsible for ensuring that your use of mpooo7 services complies with all applicable local, provincial, and national laws in your jurisdiction.
You must have full legal capacity to enter into binding contracts under Indonesian law. Individuals under legal guardianship, court-ordered restrictions, or lacking mental capacity to understand the nature of gambling transactions are prohibited from using mpooo7 services.
Each individual is permitted to hold only one account with mpooo7. Creating multiple accounts ("multi-accounting") is strictly prohibited and constitutes grounds for immediate termination of all accounts and forfeiture of balances. If we detect multiple accounts belonging to the same individual, we reserve the right to close duplicate accounts, void all bets and bonuses, and confiscate any winnings derived from such accounts.
The following categories of individuals are prohibited from using mpooo7 services:
To create an account on mpooo7, you must provide accurate and complete information including your full legal name (as it appears on your Indonesian national identity card or KTP), valid email address, Indonesian mobile phone number, date of birth, and a secure password. You may be required to provide additional information for verification purposes.
Upon registration, you agree to maintain the accuracy of your account information and promptly update any changes. Providing false or misleading information is a violation of these terms and may result in immediate account closure.
mpooo7 is required by regulatory authorities and payment processors to verify the identity of all users. As part of our KYC (Know Your Customer) process, you will be required to submit documentation proving your identity, age, and address. Acceptable documents include:
mpooo7 reserves the right to request additional documentation at any time to verify your identity or comply with legal obligations. Failure to provide requested documentation within a reasonable timeframe (typically 7 days) may result in account suspension and inability to withdraw funds. Your account will be fully restored once satisfactory verification is provided.
You are solely responsible for maintaining the confidentiality of your account credentials (username and password). You must not share your login information with any third party or allow others to access your account. Any activity conducted through your account will be deemed your responsibility, regardless of whether you authorized it.
You agree to notify mpooo7 immediately if you suspect unauthorized access to your account or any security breach. mpooo7 provides optional two-factor authentication (2FA) for enhanced account security, and we strongly recommend enabling this feature.
mpooo7 will never ask you to provide your password via email, phone, or any other communication channel. Any such requests should be reported to our security team immediately, as they likely constitute phishing attempts.
mpooo7 accepts deposits via various payment methods commonly used in Indonesia, including bank transfers (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja). All deposits are processed in Indonesian Rupiah (IDR).
Minimum and maximum deposit amounts vary by payment method. Current limits are displayed during the deposit process. mpooo7 reserves the right to modify these limits at any time without prior notice.
Most deposits are credited to your mpooo7 account instantly or within 1-5 minutes of successful payment. During periods of high transaction volume or banking system maintenance, processing times may be extended. If your deposit does not appear within 30 minutes, please contact our customer support team with your transaction reference number.
All deposits must originate from a bank account or payment method registered in your own name. Third-party deposits (payments made from accounts not in your name) are strictly prohibited. If we detect a third-party deposit, we reserve the right to reverse the transaction, suspend your account, and require additional verification before permitting further activity.
You represent and warrant that all funds deposited into your mpooo7 account are legally obtained and do not originate from criminal activity, money laundering, or any illegal source. mpooo7 complies with all applicable anti-money laundering (AML) regulations and will report suspicious transactions to relevant authorities.
mpooo7 does not charge fees for deposits. However, your bank or e-wallet provider may apply their own transaction fees or interbank transfer charges (typically Rp 2,500 - Rp 6,500 for Indonesian bank transfers). These fees are beyond our control and are your responsibility.
You may request a withdrawal of funds from your mpooo7 account at any time, subject to completion of KYC verification and fulfillment of any applicable wagering requirements. Withdrawals must be made to a bank account or payment method registered in your name and verified through our KYC process.
The minimum withdrawal amount is Rp 100,000. Maximum withdrawal limits per transaction are Rp 50,000,000 for bank transfers and Rp 10,000,000 for e-wallets. VIP players may request higher limits by contacting customer support.
mpooo7 strives to process withdrawal requests within 15-30 minutes during business hours (08:00-22:00 WIB Monday-Friday, 09:00-18:00 WIB weekends). Requests submitted outside business hours will be processed at the start of the next business day. First-time withdrawals may require additional verification time (1-4 hours) to complete KYC checks.
Once processed by mpooo7, funds typically arrive in your Indonesian bank account within 30-60 minutes, though exact timing depends on your bank's processing systems. E-wallet withdrawals usually complete within 10-20 minutes of processing.
mpooo7 reserves the right to conduct additional verification checks on withdrawal requests, particularly for large amounts, unusual betting patterns, or first-time withdrawals. These checks may include requesting additional documentation, verifying source of funds, reviewing gaming activity, or conducting phone verification.
If we detect potential fraud, bonus abuse, collusion, or violation of these terms, we reserve the right to delay or refuse withdrawal requests pending investigation. You will be notified of any such delays and the reasons for them.
mpooo7 does not charge withdrawal fees. However, your bank or e-wallet provider may apply standard transfer fees. These fees are beyond our control and are deducted by the receiving financial institution, not by mpooo7.
If you have accepted a bonus or promotional offer, you must complete the associated wagering requirements before funds can be withdrawn. Attempting to withdraw before completing wagering requirements will result in forfeiture of the bonus and any winnings derived from it. Your original deposit amount (if applicable) will remain available for withdrawal.
mpooo7 offers various bonuses and promotional offers including welcome bonuses, reload bonuses, cashback offers, and loyalty rewards. Each bonus is subject to specific terms and conditions including wagering requirements, minimum deposit amounts, eligible games, maximum bet limits, and validity periods.
You must opt-in to receive bonuses unless otherwise specified. Bonuses are voluntary - you may choose to play without claiming bonuses if you prefer unrestricted withdrawals. Specific terms for each promotion are available on the Promotions page and must be read carefully before claiming.
Most bonuses carry wagering requirements (also called "turnover" or "rollover"), meaning you must wager the bonus amount (and sometimes the deposit amount) a specified number of times before associated winnings can be withdrawn. For example, a Rp 100,000 bonus with 30x wagering requires Rp 3,000,000 in total bets.
Different games contribute differently toward wagering requirements. Slots typically count 100%, table games like Blackjack and Roulette count 10-20%, and some high-RTP games may not count at all. Sports bets must meet minimum odds requirements (typically 1.50 or higher) to contribute.
While a bonus is active, you are subject to certain restrictions:
Violating bonus terms may result in forfeiture of the bonus and associated winnings. We reserve the right to void bonuses and winnings if we detect bonus abuse including irregular betting patterns, hedging strategies, or exploitation of software errors.
The following activities constitute bonus abuse and are strictly prohibited:
mpooo7 employs sophisticated fraud detection systems to identify bonus abuse. If abuse is detected, we reserve the right to void bonuses, confiscate winnings, and terminate accounts without warning.
By placing a bet on mpooo7, you agree to the specific rules and terms governing that bet type and game. All bets are final once confirmed - you cannot cancel or modify a bet after submission except in cases where mpooo7 specifically allows bet cancellation (such as in certain live betting situations before event start).
You are responsible for ensuring bet details are correct before confirming. mpooo7 is not liable for user errors in bet placement, including incorrect selections, stake amounts, or bet types.
Sports bets are settled based on official results as published by the governing sports body or league. If a match is postponed, abandoned, or cancelled, specific settlement rules apply depending on sport and market type (detailed in our Sports Betting Rules, available upon request).
For football betting, mix parlay (accumulator) bets require all selections to win for the bet to pay out. If one or more selections lose, the entire parlay loses. Odds are multiplied across selections to determine total payout.
All slot games, table games, and live casino games operate according to the rules set by their respective providers (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, etc.). Game rules and RTP (Return to Player) percentages are available within each game or upon request from customer support.
Random Number Generator (RNG) games use certified random number generation technology independently tested by accredited laboratories. mpooo7 does not and cannot manipulate game outcomes.
mpooo7 reserves the right to impose bet limits on individual accounts, sports markets, or games at our discretion. Limits may be applied based on factors including account history, betting patterns, or risk management policies. We will notify you if specific limits are applied to your account.
In the event of a software malfunction, disconnection, or error that affects bet settlement or game outcome, mpooo7 reserves the right to void affected bets and refund stakes. We will investigate all reported errors and settle bets fairly based on available evidence and game logs.
If you notice an obvious error in odds or game behavior (for example, odds displayed incorrectly due to a technical glitch), you must report it immediately. Deliberately exploiting errors is prohibited and may result in account termination and forfeiture of winnings.
The following activities are strictly prohibited on mpooo7 and may result in immediate account suspension, termination, and forfeiture of balances:
If you become aware of any prohibited activity by other users, we encourage you to report it to our security team. mpooo7 takes a zero-tolerance approach to fraud and abuse.
While mpooo7 strives to maintain 99.9% uptime, we cannot guarantee uninterrupted access to our platform. Services may be temporarily unavailable due to maintenance, technical issues, third-party provider problems, or circumstances beyond our control. mpooo7 is not liable for losses arising from service interruptions, provided such interruptions are not caused by our willful misconduct or gross negligence.
mpooo7 uses games and services from third-party providers including Evolution Gaming, Pragmatic Play, Microgaming, NetEnt, and others. These providers are responsible for the operation and fairness of their games. While we carefully select reputable licensed providers, mpooo7 is not liable for errors, malfunctions, or issues arising from third-party software.
Gambling inherently carries risk of financial loss. By using mpooo7 services, you acknowledge that you may lose money and that such losses are your responsibility. mpooo7 is not liable for any gambling losses incurred through normal use of our platform, regardless of amount.
We are committed to responsible gaming and provide tools to help you manage risk (deposit limits, time-outs, self-exclusion), but ultimate responsibility for gambling behavior rests with the individual player.
To the fullest extent permitted by applicable law, mpooo7's total liability to you for any claims arising from or related to these terms or your use of our services shall not exceed the amount deposited into your account during the 90 days preceding the claim, or IDR 10,000,000, whichever is lower.
mpooo7 shall not be liable for any indirect, incidental, special, consequential, or punitive damages including but not limited to loss of profits, loss of data, loss of business opportunities, or reputational damage, even if we have been advised of the possibility of such damages.
You may close your mpooo7 account at any time by contacting customer support. Upon voluntary closure, you may withdraw any remaining balance (subject to wagering requirements and verification). Once closed, your account cannot be reopened - you would need to register a new account (subject to our single account policy and any self-exclusion periods).
mpooo7 reserves the right to temporarily suspend your account for the following reasons:
During suspension, you will not be able to place bets, make deposits, or request withdrawals until the issue is resolved. We will notify you of the reason for suspension and any steps required to reinstate your account.
mpooo7 reserves the right to permanently terminate your account and refuse future service for the following reasons:
Upon termination for terms violations, mpooo7 reserves the right to forfeit your account balance and any pending winnings. Termination decisions are final and not subject to appeal, though you may contact our compliance team to understand the reasons.
Upon account termination (whether voluntary or involuntary), you must immediately cease all use of mpooo7 services. Any outstanding bets will be settled according to their normal rules. If your account is terminated for violations, any remaining balance may be forfeited. If termination is for reasons not related to violations, you will be permitted to withdraw your remaining balance after completing any pending wagering requirements.
If you have any concerns, complaints, or disputes regarding your mpooo7 account or services, your first step should be contacting our customer support team via live chat, WhatsApp, or email. Our Indonesian-speaking support staff are available 24/7 and will work to resolve most issues promptly and fairly.
If you are not satisfied with the resolution provided by customer support, you may submit a formal written complaint by email. Please include your account username, detailed description of the issue, relevant transaction IDs or bet references, and any supporting documentation.
Our compliance team will investigate formal complaints thoroughly and provide a written response within 14 business days. We aim to resolve all disputes fairly and in accordance with industry best practices and applicable regulations.
Any disputes that cannot be resolved through customer support or our internal complaints process may be subject to binding arbitration under the rules of our licensing jurisdiction. By agreeing to these terms, you waive the right to pursue disputes through class action lawsuits or jury trials.
In all disputes regarding bet settlement, game outcomes, or interpretation of rules, the decision of mpooo7's compliance and management team shall be final and binding. We will always act in good faith and base decisions on game logs, official results, and documented rules.
These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction under which mpooo7 is licensed to operate. mpooo7 operates under international gaming licenses and provides services to Indonesian players as an offshore platform.
While we make every effort to comply with applicable Indonesian laws and regulations, online gambling laws in Indonesia are complex and subject to interpretation. As a player, you are responsible for ensuring that your use of mpooo7 services complies with all local, provincial, and national laws applicable in your location.
By using mpooo7, you acknowledge that you are accessing an internationally operated platform and accept that dispute resolution and legal proceedings, if necessary, will be conducted under the jurisdiction of our licensing authority, not Indonesian courts.
Nothing in these terms affects your statutory rights as a consumer under mandatory consumer protection laws that may apply in your jurisdiction.
mpooo7 reserves the right to modify, amend, or update these Terms & Conditions at any time without prior notice. Changes may be necessary to comply with legal requirements, reflect new features or services, address security concerns, or improve clarity.
When material changes are made, we will update the "Last Updated" date at the top of this document and may notify you via email or prominent notice on the platform. Your continued use of mpooo7 services after changes are published constitutes acceptance of the revised terms.
We encourage you to review these Terms & Conditions periodically to stay informed of any updates. If you do not agree with modified terms, you must cease using mpooo7 services and may close your account.
Previous versions of these terms are not maintained for public access, but you may request historical versions by contacting customer support if needed for dispute resolution purposes.
If you have questions, concerns, or require clarification regarding these Terms & Conditions, please contact us through any of the following channels:
Email: [email protected] (displayed as plain text; responses typically within 4-6 hours during business days)
Live Chat: Available 24/7 on the mpooo7 website (click the green chat icon in the bottom-right corner)
WhatsApp Support: 24/7 Indonesian-speaking assistance (number provided in your account dashboard)
Business Hours: Our Indonesian-speaking support team is available 24 hours a day, 7 days a week, 365 days a year
For formal complaints or legal inquiries, please submit a written request via email with "Legal Inquiry" or "Formal Complaint" in the subject line. Our compliance team will respond within 14 business days.
For information about responsible gaming resources, self-exclusion, or problem gambling support, please visit our Responsible Gaming page or contact our dedicated support team who are trained to assist with these sensitive matters.
Important Reminder: By using mpooo7, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. These terms constitute a legal agreement between you and mpooo7. Please ensure you understand all sections before using our services. If you have any questions, contact our support team before proceeding.
You must be 21 years or older to use mpooo7. Age verification is required through our KYC process.
Only one account per person is permitted. Multiple accounts will result in termination and forfeiture.
You are responsible for keeping your login credentials secure. Never share your password with anyone.
Identity verification is required before your first withdrawal. Have your KTP/passport ready for verification.
All bonuses carry specific wagering requirements. Read bonus terms carefully before claiming.
Gambling should be entertainment, not income. Use our responsible gaming tools if needed.
Our customer support team is available 24/7 to help clarify any aspect of our Terms & Conditions. Don't hesitate to reach out if anything is unclear.
Back to Home Read FAQ Responsible Gaming